Shared Services Centre does not save money, says NAO report

Projected benefits of £400m for research now in question

The research councils may not recover their investments in the Shared Services Centre established to harmonise their back office functions, a report from the National Audit Office has concluded.

The report, published on 21 October, found that the centre, which was delivered 15 months late, still doesn’t represent value for money and was, as of March, £73.2 million short of the savings it was predicted to achieve by that time.