Staff have little confidence in ‘woeful’ university management

University employees rebel against metrics pressure by marking down managers

Universities are “on the edge of potential disaster”, it has been claimed, as a survey revealed demoralised and overworked staff have perilously low levels of confidence in how their institutions are managed.

Almost 6,000 higher education staff across the UK took part in a survey that asked how well they felt their university was managed. The senior management survey (SMS), carried out by researchers from the University of Brighton and University of Surrey, revealed that staff gave their management an average satisfaction score of just 11 per cent.