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Watchdog ruling revealed in case studies detailing student complaints
A university was told to reimburse an international student £5,000 in tuition costs after the Office of the Independent Adjudicator upheld the student’s complaint about missed learning as a result of the pandemic.
On 2 March, the OIA published a series of case studies detailing student complaints made during the 2019-20 academic year and related to Covid-19.