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Nesta: the role of complaints as a driver of innovation

The National Endowment for Science, Technology and the Arts invites applications to tender for its call on the role of complaints as a driver of innovation.

The aim of this work is to build understanding of the role of complaints as drivers of innovation and how new techniques and technologies are supporting this. It should also make recommendations on new or emerging tools that NESTA could focus on testing and developing further.

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