Student satisfaction plummets in 2021

Scale of Covid-19’s impact on perceptions of higher education provision revealed

Almost half of students felt that their courses provided poor value for money during the past year, a major study of student satisfaction has found.

A total of 44 per cent of students said value for money was poor or very poor this year, according to the 2021 Student Academic Experience Survey, published on 24 June by the Higher Education Policy Institute and Advance HE. The figure is up significantly from the 29 per cent total recorded in 2019, the last time the survey was conducted, before the pandemic.